Shipping policy

1. Order processing time

Orders placed before 2:00 PM Pacific Time are processed the same business day. Orders placed after that cut-off begin processing the next business day.

Processing takes 1 to 3 business days before an order leaves us. During sale periods and around public holidays this can sit at the longer end of that range.

Business days means Monday to Friday, excluding US federal holidays. Orders are not processed or dispatched on weekends or federal holidays.

2. Delivery time

Once an order has been dispatched, delivery within the United States takes 4 to 8 business days.

This is transit time, and it sits on top of the processing time in section 1. A typical order therefore arrives within 5 to 11 business days of being placed.

3. Shipping rates

Standard shipping is free on every order, with no minimum spend. The price you see at checkout is the price you pay.

We ship to addresses within the United States only. We do not currently ship internationally.

There are no handling charges, no surcharges, and no fees revealed at checkout. All prices are in US dollars (USD).

4. Tracking your order

When your order is dispatched we email a tracking number from our store domain, foxy23shop.com. Tracking can take up to 24 hours to show its first scan after you receive that email.

Orders are carried by USPS, UPS or FedEx. The carrier is chosen per parcel by destination and size, and is named in your dispatch email.

If you have not received a dispatch email within the processing window in section 1, contact us at support@foxy23shop.com.

5. Address changes and undeliverable packages

Please check your shipping address carefully before completing checkout. We can change an address only while an order is still processing — email us immediately at support@foxy23shop.com and we will change it if the parcel has not yet left us.

Once an order has been dispatched, the address cannot be changed.

If a parcel is returned to us as undeliverable, because the address was incorrect or incomplete or the delivery went unclaimed, we will contact you. You may choose a full refund of the order, or reshipment to a corrected address at your cost.

6. Contact