Privacy policy

1. Who we are

This policy explains what personal information Foxy 23 collects when you visit or buy from foxy23shop.com, why we collect it, and what control you have over it.

2. Information we collect

  • Information you give us. Your name, shipping and billing address, email address, phone number, and order details when you place an order or contact us.
  • Payment information. Card payments are processed by our payment providers. Foxy 23 does not receive or store your full card number.
  • Information collected automatically. Your device type, browser, IP address, referring page, and the pages you view on our store. This is collected through cookies and similar technologies.

3. How we use your information

  • To process, fulfil and deliver your order, and to arrange returns and refunds.
  • To send order confirmations, dispatch notices and tracking information.
  • To answer questions you send us.
  • To screen orders for fraud or risk.
  • To understand how our store is used so we can improve it.
  • To send marketing email, only where you have asked us to. Every marketing email carries an unsubscribe link.

4. Who we share it with

We share personal information only with the parties who make the store work: our ecommerce platform, our payment processors, and the carriers who deliver your order. Each receives only what it needs for its part of the transaction.

We also disclose information where the law requires it, or to protect our rights. We do not sell your personal information.

5. Cookies

Cookies are small files stored by your browser. We use them to keep your cart, to remember your preferences, and to measure how the store is used. You can block or delete cookies in your browser settings, though some parts of the store may then stop working correctly.

6. Your rights

You may ask us to give you a copy of the personal information we hold about you, to correct it, or to delete it. Email support@foxy23shop.com and we will respond within 30 days.

If you are a California resident, you have additional rights under California privacy law, including the right to know what personal information we collect and how it is used, the right to request its deletion, the right to opt out of the sale or sharing of personal information, and the right not to be treated differently for exercising any of them. Use the same email address to make a request, or use the privacy choices link in our footer.

7. How long we keep it

We keep order records for as long as we need them to serve you and to meet our tax and accounting obligations. Information we no longer need is deleted.

8. Children

Our store is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

9. Changes to this policy

We may update this policy as our store or the law changes. The version published on this page is always the current one.

10. Contact